Trust & Privacy

Privacy Policy

Effective Date: November 6, 2024 • Official policy for https://polltoproof.com

1. Overview & Commitment

Welcome to PollToProof (“we”, “our”, or “us”). We provide micro-poll and social proof widgets designed to help website owners capture user feedback and showcase social credibility.

We value your trust and are committed to protecting your personal information. This Privacy Policy outlines what information we collect, how it is used to deliver the PollToProof service, and the choices available to you.

2. Information Collection

We collect information to provide, maintain, and secure our services. Specifically:

Account Information via Clerk

When you sign up or log in to PollToProof, we collect basic account details including your Name, Email Address, and authentication identifiers. This data is handled securely through our authentication provider, Clerk. We do not store your raw login passwords on our servers.

Widget & Poll Configuration Data

Information you provide to customize widgets (questions, choices, color settings, domain whitelists, and imported testimonials) is stored to render your active widgets on your authorized sites.

Payment Information via Stripe

For paid subscriptions and one-time lifetime passes, payments are processed directly by our PCI-compliant payment processor, Stripe. PollToProof never stores or has access to your full credit card number or CVV.

3. How We Use Your Data

Your data is used strictly to deliver and maintain the PollToProof service, including:

  • Widget rendering & feedback collection: Processing responses and rendering interactive poll popups and testimonials on your configured web pages.
  • Account authentication & security: Verifying identity and access rights via Clerk.
  • Service operations & support: Providing customer support, diagnosing technical bugs, and delivering essential account notifications.
We do not sell user data: PollToProof never sells, rents, or monetizes your personal data or your website visitors' feedback to third-party data brokers or advertising networks.

4. Cookies & Session Management

PollToProof utilizes essential cookies and browser local storage strictly required for:

  • Session Management: Maintaining your authenticated session and keeping you securely signed in to your studio dashboard via Clerk.
  • Widget Frequency Capping: Remembering whether an end-user has already completed or dismissed a poll on your site to prevent repetitive disruptions (stored client-side in localStorage/cookies).

We do not deploy invasive third-party tracking or behavioral advertising cookies across the web.

5. Third-Party Service Providers

We partner with trusted third-party cloud infrastructure providers who adhere to strict confidentiality and security protocols:

  • Clerk: User authentication, multi-factor login, and secure user identity management.
  • Stripe: Payment gateway, billing portal, and subscription lifecycle management.
  • Cloud Hosting & Database: Secure cloud infrastructure to host the web application and serve script assets with global low latency.

6. Data Security & Retention

We employ industry-standard administrative, technical, and physical safeguards (including SSL/TLS encryption for all data in transit) to guard against unauthorized access, loss, or alteration. We retain account data for as long as your account is active or needed to provide the service, and will purge it upon account deletion requests.

7. Your Privacy Rights

Depending on your location (including under the GDPR or CCPA), you have the right to:

  • Access and receive an export of the personal information we hold about you.
  • Request correction or updates to inaccurate profile data.
  • Request deletion of your account and all associated widgets and response records.

8. Contact Us

If you have any questions, feedback, or data requests regarding this Privacy Policy, please reach out to our privacy team:

Support & Privacy Desk

[email protected]

PollToProof • https://polltoproof.com

Email Support